Support
Something broken, a survivor gone missing, or a question? Email deficitduckcontact@gmail.com. Include your survivor's name and what happened, and we'll get back to you.
Moving to a new phone
Sign-in is anonymous, so a reinstall starts a fresh account. To carry survivors across devices, use TRANSFER on the title screen: Get a code on the old device, Use a code on the new one. Codes last 24 hours and work once.
Starting over or deleting your survivor
Open SETTINGS from the pause menu and choose RETIRE SURVIVOR. It deletes the survivor from your device and removes its cloud save from our servers, and the title screen offers NEW GAME again. There is no undo.
Privacy
What the game collects and why, in plain English: Privacy Policy.
The rules
What is and is not allowed between players, and what happens when somebody breaks it: Terms of Use. The short version is that there is no tolerance for slurs, harassment or abuse — report anyone from the map, and block them on the spot.